Terms & Conditions
Customer Care
At [Your Company Name], we’re more than just computer builders — we’re your trusted tech partner. From helping you choose the right components to providing ongoing support long after your system arrives, our goal is to deliver an outstanding customer experience at every step.
Our Commitment
We stand behind every custom PC we build. Whether you're a gamer, creator, professional, or enthusiast, we’re here to ensure your system meets your needs — and performs reliably.
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Expert Guidance: Need help picking parts or understanding specs? Our knowledgeable staff is here to offer honest, jargon-free advice.
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Quality Assurance: Every system is rigorously tested and inspected before it leaves our facility.
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Timely Support: We respond to all support inquiries within 24 hours on business days.
Support Services
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🔧 Technical Assistance: Need help setting up or troubleshooting your PC? Our team is ready to walk you through it, step by step.
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🔁 Warranty & Repairs: We offer comprehensive warranty coverage and fast turnaround on repairs or part replacements.
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📦 Order Updates: Track your build progress and shipping status with regular updates.
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💬 Live Chat & Email Support: Connect with us via live chat during business hours or email us anytime at [support@yourcompany.com].
Contact Us
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Email: [support@yourcompany.com]
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Phone: [Your Support Number]
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Live Chat: Available on our website during business hours
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Location: [Your Physical Address, if applicable]
Privacy & Safety
At [Your Company Name], protecting your personal information and ensuring your online safety are top priorities. Whether you're placing an order, contacting support, or simply browsing our website, we are committed to maintaining the highest standards of privacy and security.
Privacy Policy Overview
We collect only the information necessary to provide you with the best service possible — and we never sell or share your personal data with third parties without your consent.
Information We Collect:
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Name, email address, phone number
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Shipping and billing addresses
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Payment information (securely processed through trusted third-party gateways)
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Purchase history and system specifications
How We Use Your Information:
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To process and fulfill orders
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To provide customer support and warranty services
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To send order updates, service notices, or promotional offers (with opt-out options)
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To improve our website and services through analytics
Data Security
We use industry-standard security protocols to protect your personal data, including:
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SSL encryption on all data transfers
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Secure payment processing via PCI-compliant gateways
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Firewalled servers and regular vulnerability scans
Your payment details are never stored on our servers. All transactions are handled securely through our payment provider.
Account & Customer Safety
If you create an account on our website:
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Choose a strong, unique password.
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Never share your login credentials.
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Log out when accessing your account from shared devices.
We will never ask for your password or sensitive information via email or phone. If you receive suspicious communications claiming to be from us, please contact our support team immediately.
Your Rights
You have the right to:
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Access and review your personal data
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Request corrections or deletions
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Opt out of marketing communications
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Request complete account deletion
To make a privacy-related request, contact us at: [privacy@yourcompany.com]
Policy Updates
We may update this Privacy & Safety policy from time to time. All changes will be posted on this page, and significant updates may be communicated via email.
Payment Methods
- Credit / Debit Cards
- PAYPAL
- Offline Payments